I can not access my existing account

If you are having issues accessing your account, you can start by following the steps below:

• Ensure your email is spelt correctly

• Ensure it's the email you used to create your account.

• Make sure you have the latest version of the Xapo Bank app installed.

If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.